The Social Security Administration (SSA) has added an extra layer of security when someone interacts with them online using the “my Social Security” suite of services.
As of now “my Social Security” account holders are required to use their cell phone, in addition to their username and password, as an additional authentication factor during online registration and every sign in.
Social Security has implemented this multi factor authentication (MFA) to comply with Executive Order 13681, which requires federal agencies to provide more secure authentication for their online services.
Since Social Security launched “my Social Security” in May 2012, this added security of MFA was an option but not required.
Now, all new and current “my Social Security account” holders will need to provide a cell phone number able to receive text messages.
People will not be able to access their personal “my Social Security account” if they do not have a cell phone or do not wish to provide a cell phone number.
Social Security expects to provide additional options in the future, dependent upon requirements of national guidelines currently being revised.
Posted by Sheri Abrams, Attorney at Law, Fairfax Virginia Disability Attorney, www.sheriabrams.com