On July 30, 2016, Social Security began requiring new and current my Social Security account holders to sign into their account using a one-time code sent via text message. This second layer of security that requires more than a username and a password is known as “multifactor authentication.” Although Social Security had always provided the “extra security” option to account holders, they implemented this new process to comply with the President’s Executive Order on Improving the Security of Consumer Financial Transactions.
However, multifactor authentication inconvenienced or restricted access to some of Social Security’s account holders. Social Security has listening to the public’s concerns and are responding by temporarily rolling back this mandate.
As before July 30, current account holders will be able to access their secure account using only their username and password. Social Security highly recommends the extra security text message option, but it will not be required. Now, they are developing an alternative authentication option, besides text messaging, that they will implement within the next six months.
Posted by Disability Attorney, Sheri R. Abrams, Fairfax, VA www.sheriabrams.com